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FAQ

1. Where is your store located?

Our store is located within the European Union, in Barcelona, Spain.
You can visit us at Carrer Verdi 152, Barcelona. We are open Monday to Friday from 4 to 8 pm.

2. Accepted payment methods

Our website store is designed to accept payments with credit and debit cards.
We accept more payment methods in our store in Barcelona.

3. Which countries do you ship to?

We ship to all the 27 member states of the European Union.
For other countries, please contact us first.

4. How can I track my order?

After the purchase we will send you an e-mail confirming we are preparing your order.
We will include a tracking number provided by our courier company.

5. Do the prices include VAT?

Yes, all the prices in our website include VAT.

6. Can you send me an invoice?

Yes, we can send you and invoice with the details provided during the check-out process.
You can contact us through our contact form to ask for the invoice.

7. If I have a question, how can I contact you?

You can ask us any question through our contact form, in our “contact” page.

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